At Omega Auto Care, we are committed to maintaining great business relationships with our service providers. This is an essential part of our commitment to provide the best service to our clients. These service providers include vehicle repair service providers, equipment manufacturers and vendors, and towing services. To continue serving our clients efficiently, we constantly negotiate the best rates and conditions for you.
As the first line of service after a customer call, our towing service partners are among our most important vendors. Omega Auto Care’s towing service providers, Auto Knight and Road America, cover most of the lower 48 states. Among the services they perform are flat tire changes, fluid and oil delivery, jump starts, and door lock repair. Once they determine that your car needs extra attention, they will tow your car to one of our accredited repair centers as soon as possible.
Speaking of repair centers, we have a list of authorized vehicle repair service providers chosen specifically for the quality of their service. We have full confidence in their repair training capabilities and customer service; thus, we strongly suggest that you have the towing service take your car to them. Our accredited repair centers will seamlessly process your application for coverage and give you a rough estimate for repair costs right away.
Finally, let’s say you have to stay overnight in a remote town, more than 100 miles away from home. You can call our customer service hotline and ask for a list of hotels close to your location. As part of your service contract coverage, you may stay at an accredited hotel and have us reimburse you for your stay.
We are able to give you the best customer service available because we maintain excellent relations with our qualified service providers. To know more about our accredited vendors, contact us via the Omega Auto Care website.